✓ Assist staff with greeting customers and making them feel welcome
✓ Interact with customers in the lounge, engaging them in conversation about the resident adoptable cats, our mission and general questions about the café arrangement and the adoption process.
✓ Assist in monitoring customers in the cat lounge to ensure cats are being handled appropriately and complying with cat lounge rules.
✓ Ensure the cat lounge is kept clean for the cats and for our customers. This includes picking up left-behind items, cleaning litter boxes, sweeping/mopping, washing cat dishes, dusting, and vacuuming. Notify staff if cleaning supplies or cat litter seem to be running low.
✓ Manage music selection and volume in the cat lounge.
✓ Feed and water the cats according to protocol provided, notifying staff if any cat refuses food. Notify staff if food seems to be running low.
✓ Monitor the health of cats, notifying staff if any cat has reduced appetite, vomiting, diarrhea, sneezing, coughing, eye discharge, ear discharge, skin lesions, itching, lethargy, or bloating.
✓ Monitor for feline behavioral issues such as excessive hissing, fighting, swatting or hiding. These cats may be better served by being fostered in a private home.
✓ Provide basic grooming services to cats as needed (bathing if needed, brushing, trimming fur or nails).
✓ Assist with veterinary services once authorized to give medications or hold cats for injections or other treatments.